to all 3 over a 2 week period. If you receive someone else’s mail into your mailbox, there are several reasons it could have happened. If you are the shipper, you must contact FedEx Customer Service to change the address. Receiving unsolicited goods is sometimes an indication that your identity has been stolen by fraudsters that were hoping to intercept the package before you received it. They can put the package on geo-locator to see exactly where it was scanned in and retrieve it from there. If it’s a simple case of wrong address/correct street and you know for whom the package is intended (like a neighbor), you can walk it over to their place. Package wrongly delivered to my address | Reasons for misdelivery. [LIST] [li]It has somebody else’s name on it, but my address. The company can run a trace on the shipment. Company number - 9729292. I sent one out and the customer claimed she/he didn't recieve the package. Luckily, there are several ways to get the mail to the right recipient. Amazon delivered a package to my neighbors door mistakenly and snapped a picture of their doorstep + my package. The person there received it, and knew it was n't theirs as the name was different. Enter your Tracking Number and go to the Tracking Details page.. 3. fallout new vegas the thorn No, you can't. It doesn't matter if the package has tube socks or a dog dish inside. We’re obliged to deliver to the address on an item, and not the name. Sooner or later a package will go out with an incorrect address or for some reason you may need to stop the package from being delivered. I know it's them because of the color and the stupid cacti on their porch. Checking your bank statements and credit report can … The hell with it, I’d open it. Or maybe it was just a delivery mistake with the courier company. If the place was rented before you moved in there, then the package most likely belongs to the previous owners. a package was delivered to me. He delivered to the wrong address and he left the parcel simply in front of the house. You can only do so if it’s been less than a day since your mail or package was marked “Undeliverable as Addressed.” If you find no response from the post office, then you can visit the post office yourself. That indicates the intended recipient has moved to another address or never lived there. Can you keep goods delivered to you by mistake? FedEx Shipments. You should notify the carrier of the mistake but I guess you can sit on the unopened package or leave it on the porch until they track it down. Anyway, it was from AT& T, so I called them to ask how to handle it. UPS Delivery Intercept allows you to interrupt your package before it's delivered using your automated UPS shipping or tracking system--so you can return, redirect, or hold your package. You can also visit the post office and pick up the package or mail from there. If this is the case, whoever sent it and purchased that $500 insurance needs to claim with USPS for loss of package. You can not destroy it until it is delivered to the right person (federal law regarding destruction of mail). While that thread was about mail delivered to the wrong address my issue is with mail delivered to the right address but the wrong recipient. Whatever happened she didn't notice the address was wrong on the order confirmation. What happens if package is […] [/li] I’d look up the tracking number online. Once UPS identifies an undeliverable address, you can correct it by following these steps: 1. I am a seller and send plenty of packages out per week. Package delivered to wrong address can i keep it - The best thing to do is contact the company who sent the package and If I have a package at my door that was delivered to the wrong address can I You are not allowed to keep the package and shouldn't even open it. Re: UPS, they delivered it to the address printed on the package. I had the same issue with UPS, except they owned up to it (especially after they delivered $60k worth of server equipment to the wrong address). DHL’s customer service number is 317-554-5191. If you wish to make a complaint or contact us, you can use the address above, or this form. At this point, the rep told Bobby to just keep the items. During shipping I accidentally sent a package to the wrong address. If you realize that you shipped a package to the wrong address, DHL has excellent customer service and will work with you to get the package delivered to the correct location. Packages delivered by common carriers are subjected to less restrictive laws. Get the tracking record and go to the station that services your house. Let me reiterate, I was home when the driver stated he delivered it. You can report “delivered to the wrong address” in the Track Package link but there is no way to ask for a refund there. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. I can see that the UPS driver has made two mistakes. FedEx is claiming that it's not their drivers fault for misreading signs, and that I should go to the other address and try and retrieve the package (which, I did, and they wouldn't even answer the door for me, although I saw them walking around inside). What to Do With Wrongly Delivered Post Wrong address and name. By law, you may keep the merchandise and consider it a gift. Hi Advice please we sent a package out to a customer - who say they never received it - even though the tracking shows delivered. You should be able to use that number to get in touch some how with your local office. They want to tell a shipper or recipient where the package is if it's gone missing, even as they reassure them that it will be re-delivered to the right address. Upon text notification of package delivery, I walked from my kitchen to my front door to check. I’m in the middle of a UPS claim for a “missing package”. What to do when my FedEx package says delivered, but I never received it? FedEx Delivered to the Wrong Address: Let’s Explore the Solutions 1. However the name on the electonic signature isnt the persons living there, so all that i can imagine is that its been sent to the wrong address. Even so , the courier confirmed he had delivered the parcel to the address given, wrong though it was. They did their job. So there can be situations when we deliver items to your address which aren't in your name “I’m sorry but since it’s from different account we are not able to access it,” reads the transcript shown to Consumerist. The package wasn't mislabeled, it was simply dropped off in the wrong place. In the Address Modification window, choose an option from the drop-down menu in the New Delivery Address section. It was a stressful nightmare but I did eventually get my package. The postal service did a check and followed the package to the wrong address approx ten miles away. I already got a refund from Amazon, but still the fact that after a week my neighbors have not returned my package to me is actually making me increasingly mad. Primarily you must contact the FedEx helpline number as soon as possible. They just really need to know there is a misdelivered package at a certain address to pick it up. If you can't you may try finding their phone number elsewhere. Choose the Correct My Address button.. 4. Pepper Deals Ltd is an appointed representative of Financial Compliance Limited who is authorised and regulated by the Financial Conduct Authority. I recieved a package which wasn`t for me, but it had my works name on it ( with the wrong address) I contacted the courier company, the sender and (after some research) the intended reciever. I have tried to contact the person I sent it to, but they don't answer me. If it is addressed to someone else, then you are obligated to make reasonable efforts to either return it or deliver it to the intended recipient. USPS tracking one day claimed package undeliverable to said address but the next day, claims delivered. They can use the evidence you provided to clarify that the package was not delivered to the correct address. I looked everywhere. They won't talk to you because you're not the one that shipped it and purchased the insurance (from what it sounds). (Its just the recipient's name that is different and as far as I am aware he is nowhere nearby) I have now had 17 seperate phonecalls (12 of which I made!) First Floor, 2-4 Holywell Lane, Hackney, London EC2A 3ET. UPS delivered the package to the wrong address. Then ask for the required representative. In either way, you should ask the courier company to contact the sender of the package and try to resend it to the right recipient. Select the Tracking tab along the top of this page.. 2. However the name on the electonic signature isnt the persons living there, so all that i can imagine is that its been sent to the wrong address. UPS cared so much about the delivery that not only could they not be bothered to check the address, but they left a perishable food item on your porch. Please note that we are legally required to deliver mail to the address … Make efforts to return it to Fedex, and seek reimbursement for any costs to you. Enjoy your ham. Also both the addresses on the front of the package and the shipping invoice are my address so it wasn't a delivery mistake. I’ve just received a package today that I didn’t order, it was left on my door step! right address, wrong name I partially opened it before realizing it wasn't mine (I do a ton of online shopping). It is not theirs to keep. They can scan it when they pick it up. It could also be that the post was delivered to the right address but has the wrong name on it. After a student is told by Amazon that he can keep £3,600 worth of gear sent to him in error, find out what your legal rights are. Only UPS keeps your packages within your control. If it wasn't addressed to you, then even if it's delivered to your home, you're morally obliged to do your best to get it to the correct person, or at the very least, send it back from whence it came. 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